Okay so first things first…. You must be staying at a Disney Resort and travelling through Orlando International to utilize this service.
This is a huge perk when staying onsite! With this complimentary service, there is now no need to rent a car or use a taxi/Uber. This is going to save you a ton of money on parking at the resort, which is now no longer free to resort guests (see parking fees here).
If you are choosing to pack your meals into the park, check out these services that will actually deliver groceries to your resorts for you. This will also eliminate the need to rent a car or take away from your magical experience by having to go grocery shopping! Trust me, no one would rather grocery shop than sit next to the pool or ride Space Mountain.
How Disney’s Magical Express works:
There are two very different ways this service works. We will start with those that check their bags at the air port. If you check your bags, you will need to have Disney send you your luggage tags before leaving home.
There are 3 ways to do this:
The first option is, if you already have your flight booked you may enter in your flight information during the check out process. Either online or over the phone with a Disney representative.
The second option is after you have made your resort reservation, simply go into you account online and add your flight details to your reservation.
Your third option if you are still having trouble locating where to enter your flight info, is to call Disney’s customer service line and they will enter your information in for you.
For U.S. and Canada reservations call 407-939-1936
United Kingdom reservations 0800-16-90-730
After you have registered your flight information with Disney, you will receive a confirmation email that you will want to print and have with you.
Disney will then mail you your luggage tags 2-3 weeks prior to your departure date. This will definitely get you hyped for your upcoming Disney vacation!
Once your tags are on and you check your luggage, just sit back, relax and enjoy your flight! When you step off the plane, just follow the Disney’s Magical Express signs that are located throughout the Airport. Disney will claim your luggage for you. You wont actually see your luggage again until you get to your room. Yes, you read that correctly!! They take care of everything for you! If you want to make your trip even more magical, check out the Disney dining plans here to enjoy a complete all inclusive trip.
Lets talk carry on bags… If you do not check your luggage you will simply just take your luggage with you to the Magical Express and they will load your luggage onto the shuttle from there. You will have a choice to take it with you when you depart from the shuttle or have it sent straight up to your room.
Once you land and enter through customs after retrieving your luggage, proceed to the Customs checkpoint.
When you exit the Customs area you can keep your checked bags with you and proceed to the shuttle. You can still use Disney’s luggage delivery service but to take advantage of this you will need to return your checked luggage to the transfer carousel after the immigration and customs process. Disney will claim your luggage and deliver it to your room for you.
Important things to remember!
You will need your Magic Band for this service so make sure that you pack these in your carry on bag or on you. Your Magic Band not only is this the key to your shuttle reservation, it is also the key to your room as well. It is very important to have these on you at all times!
You luggage can take up to 3 hours to arrive in your room, so don’t panic if its not there when you arrive!
Things to keep in mind:
If you are traveling between 10:00 PM-5:00 AM you will need to claim your own luggage on level two if you did baggage claim.
Check in times at your resort… If you arrive at Orlando International like we did at 5:30 AM, your room most likely will not be available. No need to fret just yet! Go ahead and proceed to the check in desk and simply ask if there is a room available, to my surprise there was! Early check in did not cost us anything extra and it was super nice to grab a couple hours of sleep before heading to the park for the day.
Resort departure information:
The day before your check out you will receive a notice in your room with your departure time and where the shuttle pick up area is located. To ensure that you do not miss your flight, the shuttle pick up times will give you plenty of time to get through security, have a bite to eat, and head on into your terminal to wait for your flight. Disney automatically enrolls you in their early check in program. This will allow you to check in to your flight, obtain your boarding pass and check your luggage all at the resort! This will bypass your airport check in completely, assuming you do not have carry on luggage! If your flight is after noon, your boarding pass will be delivered to your room the morning of your departure. If you have carry on luggage take it to the shuttle with you and it will be your responsibility to grab it when you depart from the shuttle.
I know this can be a confusing process, if you have any questions regarding this service, please leave a comment below!